Questions and Complaints
If you have a question or concern, please refer to our Frequently Asked Questions or use the form below. We want to hear from you.
* USAWebCash and third party lender funds are generally deposited via ACH for delivery next business day if approved by 9pm CST Mon. – Thu. or by 7pm CST Sun.
** Due to state and verification requirements, not all customers may be eligible for instant approval by USAWebCash or third party lenders.
*** Some customers may be required to submit additional documentation due to state law and qualification criteria.
† USAWebCash or third party lender does not perform traditional credit checks as part of its credit transaction approval process, but does verify applicant information via national databases including, but not limited to, Tele-Track and CL Verify. If you have defaulted on past transactions, you may be declined for an advance from USAWebCash.
‡ Maximum funded amount depends on qualification criteria and state law. See Rates and Terms for details.
++ Please see Rates and Terms to check product availability in your state. USAWebCash is not a lender in all states. In some states, USAWebCash will (i) act as a broker to arrange a loan between you and a third party lender, or (ii) connect you with a financial matching service.
Customer Notice: Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling.
